Working at Heights ticket: what it is and how to get it

If a job involves working above ground level — on scaffolding, roofs, elevated platforms or near open edges — you'll usually need a Working at Heights ticket. Here's exactly what it is, how to get one, and how to keep it current.

What is a Working at Heights ticket?

It's a nationally recognised training certificate (unit code RIIWHS204E — Work safely at heights) that shows you've been trained to work safely when there's a risk of falling. It's not a government licence like a forklift ticket — it's a competency certificate issued by a Registered Training Organisation (RTO).

Do you actually need one?

Most construction sites, and many roles in trades, telecommunications, roofing, solar and warehousing, require it before you can work at height. Even where it isn't legally mandated, employers and principal contractors almost always ask for it as part of their safety obligations.

If a site asks "have you got your heights ticket?", this is the certificate they mean.

How to get it

• Find an RTO that delivers RIIWHS204E (search training.gov.au for accredited providers).
• Complete the course — usually one day, part theory and part practical.
• Demonstrate you can use harnesses, anchor points and fall-protection equipment correctly.
• You'll receive a statement of attainment and a wallet card.

What does it cost, and does it expire?

Cost is typically $150–$300 depending on the provider and state. Nationally there's no legislated expiry, but most employers and sites require a refresher every two years to keep skills current — so treat it as a two-yearly renewal in practice.

Frequently asked questions

Is Working at Heights the same as a White Card? No. A White Card is the general construction induction; the heights ticket is a separate, specific competency. Many workers need both.

Is it recognised in every state? RIIWHS204E is nationally recognised, but always check the specific requirements of the state and site you're working on.